Knowledge Centre

Categories

• Hints, Tips & Guides
  • How do I re-tune my Set-top Box?
  • I have re-tuned and have the wrong regional news programme?
  • How to get audio from Sky+HD to your home cinema system?
  • I have Freeview already - will switchover affect me?
  • How to get audio from Playstation 3 to your home cinema system?
• Online Shopping
  • Am I old enough to purchase a product online?
  • What will happen when V.A.T. increases?
  • How can I check stock availability online or in store?
  • How can I review my order history?
• Payment Options
  • Can I use any credit or debit card online?
  • What is MasterCard SecureCode?
  • Will my credit card and transaction details be safe online?
  • Can I improve my security when shopping online?
  • How does MasterCard SecureCode work?
• Delivery & Installation
  • Can I check my order status online?
  • What installation services do you offer?
  • Do you delivery on Saturdays?
  • Do you deliver next-day?
  • How to track my order once dispatched?
• Repairs & Returns
  • What do I do if the 3D glasses have been damaged?
  • How to cancel my order?
• Technical Advice
  • I normally wear glasses to see. Should I wear the active shutter 3D glasses over my regular glasses?
  • What is 3D TV?
  • What does IPS mean?
  • Where are the model and serial numbers on my Hoover washing machine/dryer?
  • What is DAB radio?
• Troubleshooting
  • I have connected the Panasonic wireless dongle to my TV and the TV has connected to my network, but when I try to access Viera Cast I get an error code of '008'.
  • Can I use any type of webcam to use with Skype?
  • Can I put a domestic appliance in my garage?
  • My remote control is not functioning correctly?
  • Which socket on my Panasonic 3D television should I connect the 3D Blu-ray player to?