Terms & Conditions

These conditions shall form part of all Contracts for the supply of goods by simplyelectricals.co.uk to any other person, firm or company (hereinafter called 'the customer') and shall prevail over any inconsistent terms of conditions contained or referred to in the Customer's Order or in any correspondence or elsewhere and all or any conditions or stipulations contrary to these are hereby excluded and extinguished.

No Employee has authority to vary or add to or depart from these terms or make any representations about the goods or the contract made herein. Any failure by the Company to enforce any or all of the conditions above or below shall not be construed as a waiver of any of the Company's rights hereunder. Should any term of this contract be held invalid, such invalidation shall not affect the validity of the remaining terms. Any typographical, clerical or other error or omission in any electronic communication, sales literature, quotation, price list, acceptance of offer, invoice or other document, communication or information issued by the Company shall be subject to correction without any liability on the part of the Company. Headings in these conditions are for reference purposes only and should not affect the interpretation of the conditions.

Orders & Confirmations

The placing of an order and the entering into of an agreement by the customer is conditional on the customer being over 18 years of age. Quotations by the company shall not constitute offers by the company to supply goods or carry out the work referred to therein. Orders placed will not be binding until accepted and confirmed by the Company by electronic mail and only when a charge has been made against the customer’s card. All such acceptances by the Company are subject to availability of the necessary materials and to the Company being able to obtain any necessary authorisation and/or licenses and to the same remaining valid.

The Company subject to prior sale accepts all Orders and prices of the goods shall be those ruling at the date of delivery. Any Value Added Tax payable in respect of the goods supplied under these conditions will be borne by the customer. If the Company suffers any increased costs by virtue of a variation in the rates of exchange the Company and the Customer hereunder shall renegotiate the contract price of the undelivered goods.

The company reserves the right to decline any order.

Prices

Prices are displayed in Sterling (£) and are inclusive of UK VAT at the current rate. Prices displayed do not include delivery costs. For delivery information please refer to the delivery section of the website.

Payment

We accept credit card and debit card, PayPal UK, Google Checkout and personal cheque. You can pay in advance via bank transfer. You will be asked to submit your card number, expiry date and 3 or 4 digital card verification number. Once your card is approved we will send you an new order acknowledgement e-mail. The entry of credit & debit card details is conducted on the web site through a Secure Socket Layer.

Delivery

The time, if any, specified for the commencement and completion of the supply and delivery of the goods shall be deemed to be variable if delays are occasioned by force majeurs, strikes, lock-out, accidents or any reason whatsoever, and such times, if specified, are approximate only and not of contractual effect. Time of delivery is not of the essence of the contract nor shall the Company be under any liability in respect of any delay in delivery. Goods are delivered to an address designated by the customer within the United Kingdom. For further delivery information please refer to the delivery/shipping section.

Liability

Goods invoiced or supplied are not tested or sold as fit for any particular purpose and any term, warranty or condition express or implied or statutory to the contrary is excluded. In no circumstances whatsoever shall the Company's liability (in contract tort or otherwise) to the Customer arising under, out of or in connection with this contract of the goods supplied hereunder exceed the invoice price of the particular goods or section of goods concerned.

All terms (express or implied) relating to the quality of goods are warranties only the breach of which gives no right to reject the goods or repudiate the contract in any circumstances whatsoever.

Notice of any claim arising out or in connection with this contract must be given in writing to the Company within seven days from the date when the goods are delivered failing which all claims shall be deemed to be waived and absolutely barred. In any event, the Company shall be under no liability for shortage or damage unless within three days of delivery the Customer gives written notice of claim to the carrier (otherwise than upon consignment note or delivery document) and the Company shall be under no liability whatsoever unless the Customer can prove to the Company's satisfaction the identity of the goods complained of.

Force Majeurs

Should the Company be delayed in or prevented from carrying out its obligations under the Contract by Act of God or riot, strike, lock outs, trade disputes or any other labour disturbances, fire, flood, difficulty in obtaining workmen, materials or transport or the consequences of hostilities of any government interference or other circumstances whatsoever outside the Company's control and the Company shall not be liable to the buyer for any loss or damage whether direct or indirect which contract may thereby be suffered by the Customer and furthermore the Company shall be at liberty to determine or suspend the contract without incurring liability for any loss or damage resulting to the Customer.

Cancellation & Returns

If you are a consumer you may cancel the contract within seven working days, starting the day after you have received the goods, without having to give any reason. However this period will not start before all information obligations laid down in the "Consumer Protection (Distance Selling) Regulations 2000" have been fulfilled. You may cancel by giving us notice in any of the following ways:

* by written notice sent to us by post,
* by fax,
* by e-mail,

You must address the cancellation to:

Simply Electricals Customer Services Department
Units 1-9 Stanley Mill
Kirkebrok Road
Bolton
BL3 4JE
Fax: 0844 482 0105
Email: helpdesk@simplyelectricals.co.uk

Should you choose to cancel the contract, you must have taken reasonable care of the goods.

Prior to the cancellation, you shall retain possession of the goods and take reasonable care of them. You must return any goods supplied at your own expense if you cancel the contract. You are under the duty to take reasonable care to see that the returned goods are received by the supplier and not damaged in transit, but in other respects your duty to take care of the goods shall cease once you send them. You will be reimbursed for all amounts you have paid within thirty days after the supplier has received your notice of cancellation.

When we receive the returned goods, We will inspect them to ensure all manuals, accessories, free items and any other components are within the returned package and that You have taken reasonable care of the goods. If we receive goods that you have not taken reasonable care of, we shall charge you a fee equivalent to the reduction in their value. If the goods have missing manuals, accessories, free items or any other components, we shall charge you the cost of these missing items. These costs will be deducted from any refund that is due to you.

Unless otherwise agreed, you may not exercise the right to cancel in respect of contracts

* for the supply of goods made to your own specifications or clearly personalised or which, by reason of their nature, cannot be returned or are liable to deteriorate or expire rapidly.
* for the supply of audio or video recordings or computer software which have been unsealed.
* for the supply of newspapers, periodicals and magazines.

Copyright

The contents of the Site, such as text, graphics, images, photographs, code and other data are protected by copyright, trademark and other laws in both The United Kingdom and overseas. You may not copy, reproduce, display, publicly perform, distribute, transfer, sell or modify the data or otherwise use the data in any way for any public or commercial use. All trademarks, service marks, and trade names are the property of the company or its suppliers.

Site Content

Although reasonable steps are taken to ensure that the content is accurate at the time of inclusion, the company accepts no liability for any inaccuracies or omissions it may contain. Any decisions based on information contained in this site are your sole responsibility. The company reserves the right to make changes and corrections to this site at any time, without notice. The company does not guarantee that the site will be free of viruses or anything that may be harmful or destructive. The company makes no representations or warranties of any kind express or implied, about all or any of the information provided in or through this site, including any links or any other items used either directly or indirectly from this site. Links from this site are provided for your information and convenience only. No responsibility or liability can be accepted for the content, accuracy or any other aspect of these sites. The inclusion of the link does not imply an endorsement by our company. No information in this site constitutes or shall be deemed to constitute an invitation to invest or otherwise deal in shares or other securities. Any reference on this site to any product or service which has been or may be provided by the company or any other company does not amount to a promise that such product or service will be available at any time or that the product or service is available in all countries.

The company may make improvements or changes to products and services described on this website at any time without notice. To the fullest extent permitted by law the company exclude all liability for any direct, special, indirect or consequential damages or any other damages of any kind resulting from the use of, or inability to use, any information obtained either directly or indirectly from this site, or any action taken (or refrained from being taken) as a result of using any such information.

The company reserves the right to change these terms and conditions of use at any time by posting changes online. The customer is responsible for reviewing regularly information posted online to obtain timely notice of such changes. The customer's continued use of this site after changes are posted constitutes the customer's acceptance of these terms and conditions of use as modified by the posted changes. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

All rights, including copyright, in the content of this site are owned or controlled for these purposes by the company.

Registered Head Office Address
Simply Electricals
Units 1-9 Stanley Mill
Kirkebrok Road
Bolton
BL3 4JE

VAT Number: GB 925 2063 44
Registered in England and Wales Company No. 05337949