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About Us

About us

Simply Electricals is an independent specialist retailer based in the heart of Lancashire and Greater Manchester. Our stores have a background history of over 70 years with some of the best technical and friendly staff in the industry. We specialise in audio vision and domestic appliances.

Our mission is to offer an unbeatable five star service to all our customers which comes in four simple steps. One, purchase your product over the telephone or through our fast online highly secure website. If you want to see your product 'in the flesh' then visit our Bolton and Rawtenstall retail outlets where you can relax whilst seeing a demonstration. Two, we deliver using national insured couriers and our very own specialist bespoke delivery team to ensure you receive your product safely to your door. We'll even ring you to let you know what time to expect your delivery, saving you from waiting in all day. Three, we offer national installation for wall fitment of televisions and full installation across the North West of England. All our installation team are UK trained and qualified engineers. Four, Simply Electricals are part of a national network of authorised service centres. This means that your product is in safe hands in the unlikely event it malfunctions within its guarantee period. On top of all this you get a free warranty with all products. Simply Electricals offers and delivers the complete package...simply unbeatable!

Award winning

Simply are a multi awarding winning company that has excelled locally and nationally as we believe in better service for our customers.

Our first award was back in 2010 at the Bury & Bolton business awards held at Bolton Wanderers Football Club's, Reebok Stadium where we were highly acclaimed for our business.

On 23rd June 2011, we were invited to attend the prestigious Independent Business Awards held at the Forest Of Arden Hotel in Birmingham. Michael Gilmore, Sales & Marketing Director, attended the evening where over 250 of the best Premium Electrical Retailers were selected. Thousands of entries nationwide were filtered down to four finalists. The trophy was presented by Samsung UK's General Manager Colin Rodgers and he revealed that Simply Electricals had won the award. Simply went from strength to strength by picking up a local award for customer service and then was finalist in the Smarta 100 business awards at the O2 arena with the awards being presented by Dragons' Den very own Deborah Meaden.

Simply Electricals finished 2011 on an incredible high by winning the retailer of the year at the Lancashire Business awards, held at Blackburn Rovers Football Club, Ewood Park.

Bury & Bolton Business Awards 2011IER Awards 2011Smarta Awards 2011Bury & Bolton Business Awards 2011Lancashire Business Awards 2011

No quibble return policy

Worried you might have made the wrong choice? With our no quibble online return policy it doesn’t matter because you can send the goods you’ve purchased back to us and get a full refund up to 14 days after you’ve received them. Whether you’ve picked the wrong product or just changed your mind you can send the goods to us and we’ll give you a full refund.

Expert advice

When you purchase from us you can be confident that you’ll get the perfect product to suit your needs. We have a team of dedicated advisors on hand to take you through all the choices and determine which purchase is the right one for you. Each and every order is checked by one of our team to ensure the products you've chosen are suitably matched, and if we have any special offers or alternatives that we think might be better suited we'll get in touch to discuss the options with you. Our staff all highly experienced, so you can be assured that the information we give you is always going to be accurate and helpful.

Dedicated Customer Support

If you’ve got a question, a problem or a query with anything you’ve bought from us then we want to hear it. We’ve got a dedicated customer support team ready and waiting to deal with any of your issues, so you can be confident that there’s always help at hand. Either call our dedicated UK call centre or go online and send us an e-message. However you contact us we’ll aim to sort out any problem you have as quickly and effectively as possible.

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