What we offer
At Simply Electricals we aim to give our customers the most efficient and secure service possible. The majority of our deliveries are by our own Simply Electricals up to 7 business days. In certain areas or product types we use one of our chosen courier partners (Royal Mail, Parcel Force & DPD) or directly from the manufacturer which can be delivered within 3 - 7 business days.
Standard deliveries are made Monday to Friday 7:00am - 7:00pm to the authorised billing or delivery address. Our delivery team will call prior to delivery with an AM or PM schedule and on the day of delivery an approximate time for delivery.
Where we Deliver
We delivery across the majority of the UK but there are some areas where we do not currently offer delivery as geographical location and carrier availability restricts the service that we offer. We may not always be able to deliver certain products to Scottish Highlands and we unfortunately do not deliver to Northern Ireland, Republic of Ireland, the Channel Islands, Isles of Scilly and Isle of Man.
IMPORTANT: It is your responsibility to ensure that you have accessible passage / space / doorways / gates and other openings to allow easy delivery and access for your chosen appliance. Bulky items like Range Cookers and American Fridge Freezers wont fit through standard width doorway, they typically require larger openings (like double patio style doors). Please call us if this affects your order as undelivered / failed deliveries caused by this problem will incur re-delivery / return charges.
Below are a list of postcodes we don't currently deliver large screen televisions and appliances to:
AB1 - AB56, HS1-9, IM1-9, KW1, KA27-28, KW15-17, PL1-35, PA41-49, PA60-78, PH42-44, PO30-41, ZE1-3, GY1-9, JE1-4, TR21-25, BFPO1-0999,
Guide to Deliveries
A signature may be required upon delivery. Please ensure that someone is available at the property to sign for and check the order. Delivery of Heavy or Bulky goods may require that the delivery agent is given assistance off loading items. Deliveries are also restricted to "Kerb Side", meaning it is your responsibility to load goods into your property. All deliveries should be checked on arrival. You should ensure any damages are reported to us within 2 working days of delivery. You should not accept or sign for visibly damaged goods. If unsure, sign the delivery document as "unchecked". Do not attempt to install damaged goods as installation may invalidate your right to return. We try our upmost to conform to stated delivery dates, however there may be occasions when deliveries are delayed or fail for reasons outside of our control.
Additional cost for delivery maybe required for postcode areas more than 120 miles from warehouse located in Lancashire or within a postcode we classify as rural below. We will call before delivery is made to discuss and to ensure we can deliver the goods to yourself.
BN1 - 28, DD1- DD12, FK19-21, IV1-56, IV63, KW5, KW11-13, PA20-40, PA5-88, PH10-50, PO1-26, TN1-12, TN17 - 40, TR1-20, TR26-27,
Prior to ordering, please take note of package dimensions to ensure that goods can fit into the area required. Simply Electricals delivery team can only take goods to the door and cannot take goods through doors, up steps or down stairs. If no package dimensions are found on the product page, please contact our sales team prior to ordering so that we can get the exact dimensions. If goods cannot fit into the area where you wish for the domestic appliance to be placed and you reject the goods, a refund is available however a delivery charge will not be refunded.
Fraud Prevention & Security
Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible. We have additional procedures in place to ensure our customers are protected from on-line fraud. You may, therefore, be contacted before your delivery date so that these checks can be fully carried out. We may place orders temporarily on hold if we are not able to reach you so please ensure suitable telephone number(s) are provided.